Today’s Companies Profit From Being Employee-Centric

Some believe that the business mantra of putting the customer first is so 20th century. But that doesn’t mean that customers don’t really matter. Today’s businesses have learned that delivering a great customer experience means putting employees first. The logic behind this trend is that happy employees lead to happy customers; if employees are unhappy, customer discontent

Entrepreneurs and Investors Can Learn From Each Other

– Entrepreneurs and Investors Can Learn From Each Other – Entrepreneurs are passionate about their business, but does passion translate into success? In this scenario, a first-time entrepreneur has just launched a new business. While the business idea is timely and interesting, the enthusiasm high, and the hours long, the “solopreneur” begins to spiral into

Why Strategy Must Come First When Building a Business

– Why Strategy Must Come First When Building a Business – A lot of small-business owners think tactically. They think about “how” they’re going to do something, but they’re not thinking strategically about the “what.” There’s a big difference between “what” you’re going to do and “how” you’re going to do something. It’s important for business owners